How can we help?

Write to us at support@readcrumbs.app, or use Settings → Send feedback in the app. We read every message and usually reply within a couple of days.

Common questions

How do I cancel my subscription?

iPhone and iPad: open the Settings app, tap your name, then Subscriptions, and choose Crumbs.

Android: open the Google Play Store, tap your profile picture, then Payments & subscriptions, Subscriptions, and choose Crumbs.

Deleting the app doesn’t cancel your subscription.

I bought Crumbs+ but don’t see it

Open Settings → Restore purchases in the app, signed in with the same App Store or Google Play account you bought it with.

How do I keep my progress on a new phone?

Sign in with Apple or Google in the app (Settings). On your new phone, sign in with the same account and everything is there.

How do I learn another language?

Go to Settings → Languages. You can add a language and switch between them at any time.

I found a wrong translation

Thank you! Tap the word, then the ⋯ menu and Report word. For anything else, use Settings → Send feedback.

How do I delete my account?

Go to Settings → Delete account. This deletes your account and your learning data. If you have a subscription, cancel it in your App Store or Google Play settings as well.